Services
Frequently Asked Questions
Why Threading vs. Waxing?
Threading is our preference when performing hair removal on the entire face because its thorough, yet gentle. We find it to be an excellent hair removal alternative for the most sensitive skin types. We perform our Threading only using 100% cotton thread. you are at high risk for injury with waxing if you are a Retinoid user, take prescribed acne medications, get regular peels, or have compromised skin. Threading removes hair from the root, but doesn't remove the first layer of the skin as with waxing. Threading also preserves the skin's elasticity, while successfully removing hair from the root.
How Much Do Your Services Cost?
We offer Standard Services, Combo Deals and Packages. The answer will depend on what you need and the frequency of your visits. Due to our training and many years of experience, our Services are priced as ‘Specialty Rates’. Combo Deals offer some savings if you prefer to come in ‘As Needed’ but Packages are the most economical choice. To find Combo Deals, look for the Services with ‘Options’ on our Online Service Menu. Click HERE to view our Online Service Menu and Prices. House Calls and On-site Services are also available upon request.
Do You Offer Microblading?
Many people confuse our work for Microblading but we stay true to our conservative methods and do not perform any type of cosmetic tattooing or invasive procedures. Many people that are interested in it, usually don't even need it! Read our Blog Post, Microblading Truths to find out if its right for you! If Microblading is something that has crossed your mind, we encourage you to try our ‘Henna Brow Tint’ service! Its an excellent way to ‘Test Drive’ a tattoo without the commitment.
What Kind of Makeup Do You Use for Services?
Our kits are always evolving with prestige makeup brands. We currently use and retail Senna Cosmetics exclusively for Brow Services. For Makeup Applications, our staple brands have been Senna Cosmetics, Glo Skin Beauty, Ben Nye, Yaby, La Femme Hollywood, Smith & Cult, NYX, MAC and Too Faced just to name a few. If you have any brand preferences that we don't have in our kit, i.e., your fave foundation, lipstick or gloss, we'd be happy to accommodate if you bring it with you! We don't offer Airbrushing but we've been deemed as one the best ‘Blenders’ by those who've witnessed our work in action!
We understand that some may be concerned with makeup sanitation during covid-19. We want to ensure you that we are reputable for our clean kits and disinfection practices. We do welcome you to bring your own makeup products if it makes you more comfortable.
We understand that some may be concerned with makeup sanitation during covid-19. We want to ensure you that we are reputable for our clean kits and disinfection practices. We do welcome you to bring your own makeup products if it makes you more comfortable.
What Safety Measures has your Establishment Taken for COVID-19?
As Texas Licensed Estheticians, we prove to the state we can safely and sanitarily work on a paying customer for beauty services. Our license obligates us by local laws to have hospital grade disinfectants and practice doctor-like protocols for the protection of every consumer, even during pre-covid days. Because of this, we're already accustomed to strict sanitation and disinfection practices but we're taking it a step further by also thoroughly sanitizing our entire workspace with hospital grade and board approved disinfectants, before and after every client is serviced.
Since we must make close contact to perform our services, our hands are always clean before and after every service and do follow recommended cdc guidelines at all times. We also encourage safe distancing whenever possible and wear personal protective equipment for our safety and yours. Please see our Salon Etiquette and Safety Policies (located below on this page) to see how we're taking action and doing our part to keep our community safe and healthy.
Since we must make close contact to perform our services, our hands are always clean before and after every service and do follow recommended cdc guidelines at all times. We also encourage safe distancing whenever possible and wear personal protective equipment for our safety and yours. Please see our Salon Etiquette and Safety Policies (located below on this page) to see how we're taking action and doing our part to keep our community safe and healthy.
Cancellation Policy
We require a 24 notice for all appointment changes. No Shows and Same Day Cancellations will be charged 50% of their booked services. No Shows or Invalid Cancellations while on a package will result in docked visits from prepaid services.
Exemptions will be made for cancellations related to COVID-19. Anyone on a package who cannot meet the 4 week requirement due to COVID-19 will have a grace period of 30 days to resume their services without penalty from date of illness or quarantine.
We allow a 12 hour grace period for appointment changes to those who manage their bookings through our automated reminders. If you are running late to your appointment, we ask that you notify us ASAP by texting 210-960-2308. At our discretion, charges are processed shortly after the missed appointment. For appointments without a card reservation, penalty fees will be added to your next visit. We send auto reminders as a courtesy, but we advise to add your appointment to your personal calendar.
We graciously value your time and appreciate the same courtesy in return. Thank you
Exemptions will be made for cancellations related to COVID-19. Anyone on a package who cannot meet the 4 week requirement due to COVID-19 will have a grace period of 30 days to resume their services without penalty from date of illness or quarantine.
We allow a 12 hour grace period for appointment changes to those who manage their bookings through our automated reminders. If you are running late to your appointment, we ask that you notify us ASAP by texting 210-960-2308. At our discretion, charges are processed shortly after the missed appointment. For appointments without a card reservation, penalty fees will be added to your next visit. We send auto reminders as a courtesy, but we advise to add your appointment to your personal calendar.
We graciously value your time and appreciate the same courtesy in return. Thank you
COVID-19 Salon Etiquette and Safety Policies
• All clients will be required to wear a mask at all times inside the facility.
• Guests must submit to screening for granted entry into the facility.
• All equipment and work areas will be thoroughly sanitized before and after every client.
• Upon arrival, please text me at 210-960-2308 and wait in your vehicle or outside of the salon until I'm ready to escort you back.
• All clients must remain at a 6 ft. distance from other guests at all times.
• Please refrain from bringing multiple people, including children, to your appointment. If this is not possible, your guest(s) can wait outside of the salon during your appointment.
• Clients who traveled by plane or cruise ship (local road trips OK) or have been in close contact with anyone who is sick, cannot book unless a 14 day quarantine has been completed without any symptoms.
• Clients who are sick must be symptom free for 10 days after signs of recovery.
• Guests must submit to screening for granted entry into the facility.
• All equipment and work areas will be thoroughly sanitized before and after every client.
• Upon arrival, please text me at 210-960-2308 and wait in your vehicle or outside of the salon until I'm ready to escort you back.
• All clients must remain at a 6 ft. distance from other guests at all times.
• Please refrain from bringing multiple people, including children, to your appointment. If this is not possible, your guest(s) can wait outside of the salon during your appointment.
• Clients who traveled by plane or cruise ship (local road trips OK) or have been in close contact with anyone who is sick, cannot book unless a 14 day quarantine has been completed without any symptoms.
• Clients who are sick must be symptom free for 10 days after signs of recovery.
Your safety comes first! Please text 210-960-2308 if you have any questions or concerns.
FIND US INSIDE
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Smooth Lines Salon in The Strand
at Huebner Oaks 11255 Huebner Rd, #113 San Antonio, TX 78230 |
Booking Hours
tuesday 10am - 6pm wednesday 10am - 6pm thursday 10am - 6pm friday 10am - 6pm saturday 9am - 5pm by appointment only
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